Keep your public number
Most established businesses can keep the number already shown on Google, their website, ads, and vehicles, then forward calls to their Zappy line.
Business calls, handled deliberately
Know what happened on every answered call.
Zappy Calls is the companion for a hosted AI receptionist. Configure approved business information, review call outcomes, and manage how the receptionist handles your line.
Set separate hours
Business hours, AI answering coverage, human transfer hours, and booking availability are different settings. Our support guide explains why.
Stay in control
Only approved business facts should be used. Zappy is not an emergency service and should never invent prices, availability, dispatch, or arrival times.
Important: Call forwarding and voicemail behavior vary by carrier, landline, Google Voice, hosted VoIP, and PBX provider. Test the exact open-hours, after-hours, busy, no-answer, transfer, and outage paths before relying on any setup.